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Posted

Just phoned my dealer and VW direct re extending my warranty on 1.9 TDi 02 Plate Sharan. Fearful of the a/c breaking down (again).

 

Transpires that these can not be offered at present due to FSA regs. Interestingly the operator noted my name and gave me a reference number. If the warranty situation is not resolved before my actual 3 years are up VW are suggesting they will re-imburse all costs that would have been covered by an extended warranty as long as you take the extension out once the FSA approve it.

 

Seems like a free option to me. So make that call if you're nearing the 3 years.

 

Last year it took them 12 hours and

Posted
If the warranty situation is not resolved before my actual 3 years are up VW are suggesting they will re-imburse all costs that would have been covered by an extended warranty as long as you take the extension out once the FSA approve it.

And pigs are flying again today.

 

Since when did the FSA get involved with warranties.... :) :)

Posted

In order to sell an insurance policy (which is what a warranty is) you now have to be registered with and approved by the FSA. This even comes down as far as the garage selling used car warranties. There is nothing stopping anyone becoming registered but

 

a) it costs money

 

:( there are a whole load of criteria to satisfy and procedures to put in place and staff have to be suitably "competent"

 

c) the paperwork in selling even a simple policy is daunting.

 

This is another example of over consumer protectionism, supposed to protect the interests of joe public but actually works against them.

Posted
From what the operator said to me I think this may be great. Delay costs me nothing and I'll take the risk I need an argument to claim back any costs. I have my ref no., a name, and a recorded line.

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